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Guide · 8 minutes

Weekly ops review guide

One calm review. One clear win. The weekly review is the smallest ritual that keeps operations from drifting.

The nine questions

  • Which workflow stalled this week, and where?
  • Which handoff dropped context?
  • Which question got asked more than twice?
  • Which SOP needs an edit based on this week's reality?
  • Which manual task is now worth automating?
  • Which person carried more than their role this week?
  • What did we ship operationally?
  • What did we learn that we should write down?
  • What is the one improvement we'll make next week?

Format

  • 30 minutes, same time every week.
  • The assigned owner facilitates.
  • One improvement chosen, owner assigned, due date set.
  • Notes saved alongside the workflow they relate to.